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23/10 Rashmi Chauhan
Senior Manager - Talent Acquisition at RateGain Technologies

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RateGain - Senior Vice President - Operations - IT Infra (15-20 yrs)

Noida Job Code: 756934

- Manage the day-to-day operational and tactical aspects of multiple large-scale programs.

- Day to day interaction with the application owners to ensure the health of the servers / services.

- Ensure the delivery of solutions as per agreed Timelines without compromising the quality.

- Works with the Application Owners to Cloud Infra roadmap.

- Contribute towards the sustenance of the ITIL lifecycle.

- Envision on the infrastructure requirement and ensure the availability of the infrastructure, based on the Applications.

- Identify and/ or Advocate the Business Opportunity into new Business Innovation based on the analysis & the feasibility and recommendation for better business solutions.

- Transform the Business Requirement with appropriate Business Solutions for running efficient lending business.

- Provide Business Solution plan that meets the future needs of the organization and markets in the lending business, based on state-of-the-art technologies.

- Evolve the existing system / business applications and application architecture in various areas as needed.

- Coordinate with the InfoSec and Risk team to identify any security vulnerabilities and take necessary actions to ensure availability & business continuity.

- Responsible to evolve risk mitigation and contingency plans & develop and ensure compliance to IT-related procedures and policies.

- Apply significant knowledge of industry trends in technology to improve service.

- Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.

- Help team resolve technical problems as well as human resources issues and monitoring individual employees- performance.

Must Haves:

- Expert in technology solutions that has strong market presence in the lending space. Draw fine balance between Travel / Hospitability Domain and Technology

- Exhibit commanding Knowledge on Business Process Management.

- Knowledgeable about the solution ecosystem and the integrations between multiple systems.

- Flair for Internal and external customer service

- Clear understanding of the project management framework and Agile Solution delivery methodology

- Awareness of concept of quality management practices and methods.

- Good experience of business and cost benefit analysis.

- Exhibit commanding Knowledge of agile framework and standards

- Understanding of ITIL will be added advantage.

- Proven experience in Technical Infrastructure Management

Women-friendly workplace:

Maternity and Paternity Benefits

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