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02/12 Pushpa Latha
HR Manager at Rapido

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Rapido - City Head - Operations/Supply Domain (2-4 yrs) Premium

Kolkata Job Code: 771075

City Head

Experience : 2-4 years

Location : Kolkata

Company Name : Rapido


Company Location : Kolkata, West Bengal, India

- We at Rapido, looking for City Head to plan and execute strategic initiatives which lead to overall growth of the company. We're looking for an all-time hustler previously working in Operations/supply domain and to spearhead the strategy, build the team, and execute our end-to-end growth efforts.


- An ideal candidate will have a strong ability to think strategically and analytically about business and product opportunities, and a demonstrated track record of leadership. A keen sense of ownership, speedy execution, and hustle is a must.

Responsibilities :

- Primary responsibility is to drive the growth and efficiency of city operations. Using your influencing skills, together with data analysis and creativity in - getting stuff done, you will be able to drive through improvements and positively collaborate with the team.

- Manage the P&L of the city and directly responsible for both demand and supply.

- Will require the individual to do analytical and intuitive skills as the role directly impacts business growth by transferring data into winning real-world strategies.

- Able to strategize projects to increase city performance and constantly innovate the process flow of our operations.

- Work closely with the central Operations team to solve for geographical or product level changes in the product/processes to improve customer experience.

- Evaluate partner economic and strategic costs and benefits of partner incentive programs and work with management to execute those strategies

- Acquire, train and retain our partners on the platform to always maintain adequate supply for the demand.

- Evaluate partner economic and strategic costs and benefits of partner incentive programs and work with management to execute those strategies

- Managing the administrative functions, operational performance reporting, streamlining processes and systems wherever possible.

- You will be responsible for continuing to build an extremely high calibre team and creating an environment that motivates people to thrive in their expertise and deliver aggressive results

- Work closely with technical and product team to solve bugs or introduce new features which could improve a seamless driver partner experience.

What You Need to Know/Have :

- Minimum 2+ years of experience in operations management in an E-commerce company, SCM or related fields, customer experience, food delivery company and logistics or related field.

- To full fill a senior job role like this one, you must have evidence of on-going personal and professional development experience in previous job roles. You must also show experience in managing a large team at a more senior level, to demonstrate that you can administer a team effectively.

- Technology affinity and track record of employing systems to drive simplification and change

- Proficient in using Microsoft Excel, very strong analytical skills, and data-driven; familiar with analysing and making decision-based on numbers

- Fast learner and be comfortable working in a fast-changing start-up environment.

- The candidate will have experience managing a P&L either in a single business unit or product vertical or in a general management capacity

- Must be street smart and should have the ability to handle crunch situations (Legal cases) effectively

- Believer of team-work (in other words must have strong leadership principles) - knows how to build a team, train them, and lead them to the right vision.

Professional Traits :

- Is a superb negotiator, at ease sitting down with top level executives

- Is highly analytical and structured

- Exhibits excellent business judgment

- Thinks strategically, but stays on top of tactical execution

- Expects and requires innovation of their team

- Is action and results oriented

Women-friendly workplace:

Maternity and Paternity Benefits

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