Rangriti - Sales & Operations Manager/Area Sales Manager - Central Region

Rangriti - Manager-Sales & Operations (Area Sales Manager)- Madhya Pradesh

Purpose of the Job

The Manager Sales & Operation, will be responsible for leading a retail team who can ensure the EBO stores/MBO counters are focused on achieving sales goals, customer service and the shopping experience, and developing internal talent and to create, recommend, and implement ideas to help Rangriti store/MBO counters reach all goals and objectives. This role works closely with distributors and Marketing team and to ensure enhancement of brand image.

Key Result Areas for the Incumbent:

Process Responsibilities:

- Drives sales activities and implements ways to improve volume and profit; tracks sales and productivity

- Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)

- Review and analyze, articulate, and solve complex problems related to stock and sales and concepts to make effective business decisions

- Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action

- Ensure pricing of merchandise as per prescribed matrix

- Ensuring monthly feedback Concept on sales, stock positions and product feedback to be shared

- Strategize and seek opportunity for concept expansion in the territory

- Ensuring completion of new projects in a timely manner

- Identify locations for stores as per reuired process and quality and Understand Territory dynamics (demographics, consumer behaviour, market understanding etc)

- Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals, Repairs & maintanances

People Management Responsibilities:

- Maintain regular connect with staff (Housing & Transport) and snsure welfare activities are planned

- Hand holding new joinees and basic induction formalities timely manner

- Train and monitor store manager /MBO Staff to ensure grievances are resolved in a timely manner

- Manage the Store Managers/MBO Staff - their performance, Training, development interventions and growth

- Manage and provide direction to the team. Set team goals and regularly measure team performance.

- Hiring, Training and Evaluation of Staff

- Manage Employees Incentives and Attendance approvals

- Financial Responsibilities

- Cost control

- Petty cash Approvals

- Rent negotiations

Key Behavioral competencies required to perform this role:

Essential:

1. Communication

2. Customer Focus

3. People Management & Development

Desirable:

1. Initiative,

2. Raising Productivity/ Planning

3. Organizing, Leadership skills

Key Technical competencies required to perform this role:

Essential:

1. Expertise in MS Office

2. Data interpretation capability

3. Channel management skills

4. Understanding of the key performance indicators

5. Inventory Management

6. Results orientation

7. Customer orientation

Desirable:

1. Negotiations Skills

2. Planning, Organizing,

3. Co-coordinating & Monitoring skills

4. Brand & product management skills

5. Ability to think, plan & execute large an agenda

6. Good leadership skills

7. Project Management

Key Performance Indicators:

1. Targets vs. Achievement

2. Shrinkage control

3. Mystery shopping

4. VM scored cards

5. SPF/MPF

6. Retention

7. Revenue

The candidate would have to interact and manage the following stakeholders

- Work closely with the leaderships, of the channel partner to analyze to increase the visibility and growth of the brand

- Work closely with Logistic partners / Mall to ensure timely delivery of stock