Quality & Process Excellence - BPO

I would like to share an interesting opportunity with you for the position of "Manager/ Sr. Manager- Quality & Process Excellence" with one of the largest and fastest growing BPO firms.

If personally not interested, please feel free to forward it your friends and colleagues who may be interested in the same.

Job Details and details on the client organization is provided in the mail below.

Job Description :-

Job Title: Manager/ Sr. Manager- Quality & Process Excellence

Salary: Would be best in the industry.

Education: Any Graduate. Must be six sigma GB/BB/MBB certified from reputed institutes/ organizations

Job Profile:

- Ensure that the QC function is running effectively in each client process.

- Ensure improvement initiatives and projects (Six Sigma Projects, AIM, etc) continue to happen in the processes as per business strategy. Drive best practices for process management

- Training and development of direct reports.

- Design procedures & policies for the QC and CE functions on an ongoing basis.

- Support Business Development initiatives for capability building of the function

- Open for night shifts.

Manager:

- Six Sigma Black Belt Trained /certified and GB certified

- Should have done at least 2 GB Projects or 1 BB project.

- 2 years in Process Excellence (and not transactional quality only)

Exp: 5-9 yrs.

Sr.Manager:

- Six Sigma Black Belt certified.

- Should have,as project Lead,completed at least 2-3 high impact BB projects.

- 2+ years of Process Excellence experience

Exp: 6-10 yrs.

Client organization details :-

One of the leading and fastest growing BPO firms.

Interested candidates can send their resume on seniorjobs@icresset.com

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