16/08 Kiranmai
Senior Consultant at PriorityONE Consulting

Views:1852 Applications:141 Rec. Actions:Recruiter Actions:27

Quality Head - Online/Internet Startup (8-15 yrs)

Mumbai Job Code: 604564

Role will be responsible for Quality and Culture across all the biz formats in the city.

Profile:

- Background in Quality/Operations Excellence/Lean, Six Sigma

- Been in leadership roles

- Location : Mumbai

KRA:

- Responsible for ensuring best in class customer experience.

- Responsible for driving culture of quality and excellence within the organisation.

- Build and manage the Mumbai Quality team

- Devise and drive key projects focused on enhancing customer experience

- Work closely with operations team to identify customer experience related issues and deploy short/long term solutions to mitigate poor experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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