Quality Controller - IT

Quality Controller - IT - Belapur( Navi Mumbai-Leading IT Company

- Relevant quality management Experience: 8 Years (Total exp. around 10-12 Years) experience in Process Management, Process Improvement, Implementation of Quality Standards. BFSI domain knowledge will be added advantage.

- Skills/ technologies required: 8+ years of relevant experience with exposure to handing process areas towards certifications like ISO (9K and 20K), CMMi-DEV / CMMi-SVC methodologies. Possessing good analytical skills and having exposure of continuous improvement (Six Sigma / Lean / Kaizen / TQM). Exposure to Agile, DevOps and SAP will be added advantage.

Skillset Summary :

- Experience in various areas of SDLC, with in depth of knowledge about various methodologies like Waterfall, V-model, Agile etc.

- Reviewing entire development life cycle activities and work products to ensure compliance with QMS processes like - project planning & tracking, monitoring project performance goals, SLA & KPI monitoring, SIPs, training, configuration management, risk management etc.

- Experience of Project Planning, Tracking & Monitoring; understanding of Software Metrics & Data Analysis.

- Excellent interpersonal and communication skills, required to deal with customer, program Mangers and various other stakeholders in program .

- Skilled in process audits, metrics, RCA & process improvement.

- Facilitate project kick off meeting. Conduct Delivery Assurance / Quality Gate checks / Phase-End reviews during project life cycle. facilitate Project management reviews.

- Weekly monitoring of project health, collection - review - reporting of identified metrics.

- Exposure to Continuous Improvement (Six Sigma / Lean / Kaizen / total quality management).

- Exposure to quality certifications - like ISO (9K, 20K, 27K), CMMi - DEV / SVC , Agile, DevOps methodologies.

Role & Responsibilities: Reviewing entire / E2E development life cycle activities and work products to ensure Process Compliance, Delivery Excellence, Continuous Improvement, Customer Satisfaction, Audits, project monitoring, SLA & KPI monitoring, SIPs, training, configuration management, risk management etc. Monitoring and reporting of project health and metrics

Work Location : CBD, Belapur, Navi Mumbai