QDegrees Services - Head - Quality Assurance

About us:

QDegrees Services is a business consulting firm dealing in Process & Compliance audits, Market Research, Customer Experience audits, process re-engineering etc. Headquartered in Jaipur, with branch offices in Mumbai and Bangalore servicing clients across India.

Website: www.qdegrees.com

Role Summary:

The role works closely with the management team to build people and process capabilities in the organization through various initiatives, quality programs, strategic projects and providing leadership to the team and various functions.

Education and Work Experience:

- Post-graduation with at least 8 years of experience with extensive and successful experience in the implementation and management of Quality Assurance systems.

- Well-developed technical and process skills, analysis and problem identification skills

- Excellent communication/interpersonal skills

- Proven capacity to lead, direct and motivate the team

- Highly developed reporting and presentation skills

Skills Required:

Black-Belt/MBB, Process re-engineering, Process Improvement, Change Management, Business Process Consulting, Business Excellence, Customer Service Quality, Quality & Training

Key Responsibilities :

- Compliance

- Quality Assurance

- Training and Quality Culture Building

- Provide Leadership and Direction