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Job Specification

Company- PricewaterhouseCoopers Acceleration Centre, Kolkata

Title- Business Continuity Management (BCM)

Role /Level- Senior Associate

About the Job

Introduction to PwC Service Delivery Center

- PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata, India

- The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills

Requirements:

These should include essential & desirable requirements such as:

Preferred Knowledge/Skills:

- The Candidate must have an in-depth understanding and experience of best practices in Business Continuity Management and Vendor Risk Management Governance frameworks.

- Should have strong knowledge of practices and protocols, experience in working with 3rd Party vendors/partners/suppliers.

- The Business Continuity Senior Associate will work as a member of the Business Continuity Management team on the development and execution of business continuity, vendor resilience and disaster recovery program.

- A strong understanding of Vendor Risk Management, Operational Risk and Resilience, Business Process Improvement methods as well as risk related control frameworks and practices.

- Establish metrics and analysis systems to ensure the vendor performance reviews and actions are completed to the expected levels and in a timely manner.

- Coordinate with the LoS/Competency/Project representatives in the maintenance of the Business Continuity Plans and periodic signoffs.

- Actively engage in development and implementation of Incident and Crisis Management response

- Identify and design metrics template to measure performance of the BCM program and report.

- Manage the Business Continuity induction, training and awareness activities for ACs in the region

- Run the annual, bi-annual, quarterly BCP tests scheduled as per the drill calendar.

- Moderate the tabletop drills under different rolls, observer, evaluator, facilitator and assist in compiling reports.

- Follow up and ensure completion of Business Impact Analysis by LoS within specified timeline

- Work closely with Tech teams on the Disaster Recovery exercise.

- Support the internal and external audits from the documentation standpoint.

- Provide on-call support when required for event/crisis management including gathering required information at time of event, engaging appropriate individuals as required, tracking, monitoring, reporting on situation.

- Ensure up-to-date maintenance of all important BCM related documents, critical stakeholder contact lists and escalation matrix.

- Level of experience

- Education/qualifications

- Industry experience

- Technical capability

Key personal attribute - Minimum Degree Required: Postgraduate/Graduate

- Minimum Years of Experience: Minimum 5 years of work experience related to Business Continuity Planning, Crisis Response, Vendor Resilience & Disaster Recovery.

- Preferred Qualifications: Preferred Fields of Study:

- Hands on experience of working on BCP tool managing the BCM lifecycle

- Strong proficiency in Excel, Word, PowerPoint

Certification(s) Preferred:

- Industry recognized Business Continuity Management related Certifications from BCI, DRI, ISO or other similar Bodies.

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