‘Our workplace needs to be a reflection of our society and our client organisations, and having an inclusive culture that fosters diverse talent and views is a key focus for us. We value dialogue and diversity of viewpoints to promote a vibrant work culture and deliver the best outcomes for our clients. Hence, diversity for us goes beyond gender – we’ve committed to having a minimum of 40% women in all our teams by 2025 – and are also...

Padmaja Alaganandan, Chief People Officer

See Diversity Initiatives >>

Roles and Responsibilities

Strategy & Vision:

- Work closely with stakeholders on key strategic priorities; provide input into aligning Learning & Development strategy with business goals

- Act as a learning and Learning & Development business advisor on effective and leading-edge learning and development strategies to achieve business goals

- Develop strategies to drive key strategic business/Learning & Development initiatives/priorities

Stakeholder Relationship Management:

- Build effective relationships with key stakeholders related to development projects (US and Local)

- Prepare draft presentations and reports to support stakeholder meetings

- Participate in or lead project teams to build positive, collaborative partnerships among business stakeholders, and peers

Program Management:

- Plan and run key technical and professional development programs, partnering with the business, vendors, and HR teams.

- Work with business to identify technical learning needs, formulate schedules, plan and deliver multiple training sessions to build capabilities

- Partner with SMEs and all teams involved to ensure training materials are most up to date

- Continuously look for new ways to bring leading edge technologies and concepts to enhance the learning experience of the practitioners

- Maintain strong knowledge of development tools, modalities, and learning methodologies

Operations:

- Manage L&D investment through effective planning, budgeting and forecasting

- Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published, and leveraged for decision making

- Support innovative ways of problem solving through formal and informal learning solutions

Communications:

- Design and rollout key stakeholder and practitioner communications such as TTT and program schedules, practice-wide communications, learning SPOCs communications, etc.

Metrics/Reporting:

- Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level

- Produce metric scorecards for learning programs as appropriate

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