Job Views:  
2531
Applications:  689
Recruiter Actions:  0

Posted in

Consulting

Job Code

1308031

PwC - Customer Consulting Role

10 - 13 Years.Anywhere in India/Multiple Locations
Posted 1 year ago
Posted 1 year ago

Professional and educational background :


- Preferred consulting background (Big 4 - SC / Senior Associate level; Accenture Strategy or ATK - Tenured Analyst or entry level consultant level)


- Alternatively industry background (B2C companies - sectors of FS & Insurance, or hospitality, travel, telecom, retail, health & wellness); requires more number of relevant work ex years if from industry background


- Education from Tier I campuses - IIM A/B/C/L, ISB, SPJ, XLRI, MDI, FMS. If Tier II - IIT SOM / XIMB / NM - more number of years of relevant work ex and references required


Work experience areas:


Critical must-haves:


- Market sizing and market entry strategy


- ANY OF : Design of Customer Experience design AND / OR Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes AND / OR Contact (Call) center design, conversion rate & process improvement


- Business casing / business modeling experience


- Sales uplift / revenue growth


- If from a consulting background, should have led individually large workstreams or small projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)


Good-to-haves:


- Multi-channel management, retail store operations management


- Experience with startups / front office technologies / payment solutions


- Digital Marketing improvement


- Loyalty program design and roll out


- Marketing RoI improvement


Core skills & behaviors:


- Strong analytical and problem solving capability


- Excellent communication skills - verbal, written, leadership communication


- Strong PPT and Excel skills


- Strong individual contributor & as a good to have


- Interacting and effectively managing senior client stakeholders


- Willingness to stretch, high learning agility (comfort with learning at speed) and can-do attitude

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Job Views:  
2531
Applications:  689
Recruiter Actions:  0

Posted in

Consulting

Job Code

1308031

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