Responsibilities : - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. - You will retain corporate customers by delivering excellent customer service. - You will identify weak accounts, address concerns of corporate customers, identify champions & ground staff within the customer organisation, align them in using our platform, and finally - strengthen our relationship with them. - You will also work on identifying up-selling opportunities & on implementing and managing a system for individual user - accounts to maintain customer satisfaction. Requirements : - You need to have a superior product understanding, ability to listen, persist in difficult/dead customer conversations, identify customer issues, collaborate with the tech team in addressing key customer concerns and should have no qualms in travelling on-site to customer offices. - Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization. - Experience delivering client-focused solutions to customer needs. - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

Mumbai

Pune

PVKL Tech Services - Key Account Manager 

PVKL Tech Services - Key Account Manager  ,Job Description for PVKL Tech Services - Key Account Manager  in Provakil in  Mumbai Pune for (1-4) years of experience. Apply Now!

Job Description for PVKL Tech Services - Key Account Manager  in Provakil in  Mumbai Pune for (1-4) years of experience. Apply Now!