Puma - Manager - Warehouse - B2C

Position Title: Manager -Warehouse (B2C)

Reports to: Head- Warehouse Operations

Location: Bangalore Warehouse

Position Summary & Key Objectives

The role will be responsible for Manage the entire warehouse operations from shipment receipts to order management, picking, and Inventory management to order fulfillment for the D2C eCom Mother Hub

Objectives

- To ensure the orders received are dispatched accurately and within specified timelines.

- Preparing NDR (Non-Delivery Report) & RTO (Return to Origin) Report.

- Define SLAs in consultation with the management and make efforts to control and maintain them.

- Oversee warehouse operations to exceed expectations for productivity, daily workflow, product availability and accuracy

- Develop key performance indicators to measure the effectiveness of the warehouse operations

- Defining non-moving, slow-medium-fast moving item. Space utilization analysis. Scrap management.

- Provides oversight and conducts (when necessary) physical inventories and cycle counts.

- Achieve operational efficiency by proper resource allocation and maintenance and up-gradation of resources from time to time

- Ensure optimum capacity utilization of warehouse by designing best-fit layouts of a warehouse, goods/material placement, inventory movement and maintenance of the warehouse

- People Development through regular feedbacks, coaching & mentoring, identifying and facilitating training needs

- Ensure safe, clean, and healthy working environment in compliance to statutory requirements and company policies

Desired Profile:

- Strong organizational skills and ability to recognize and react to critical business priorities among multiple tasks and prioritize accordingly.

- Able to read and interpret instructions, policy, procedures, program information, etc. and provide guidance to others regarding implementation and application, as well as identify areas of improvement.

Qualification & Functional Competencies

- MBA or equivalent

- Ability to create routine reports and correspondence.

- Experience in setting up a warehouse management system for e-commerce

- Minimum 5-7 years of experience in warehouse/inventory management

- Demonstrated integrity and ethical standards

- Organizational Relationships

Internal:

- All function heads

External:

- Key Partners