HR Head at Publicis India Pvt Ltd
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Publicis Communications - Vice President - Client Servicing (9-13 yrs)
- Crisis Manager & Problem Solver
- Drive Profitability
- Manage a team of experts, including Client Service Directors and Managers and executives
- Define and initiate projects, manage cost, schedule, and performance of projects, while working to ensure the ultimate success and acceptance of the Strategy for the brand.
- Foresee, problem areas and provide proactive solution
- Share learnings regularly - market intel, news etc which impacts the brand in any way. Including but not limited to brand numbers - MS Val/VOL, Category Growth, SOV/SOE for us versus competition.
- Drive product differentiation viz a viz all competitors (brand and agency level)
- Financial Management
- Role model for conduct and culture: Embodiment of the agency culture and drive it with team to the junior most level.
- Brain storm with Planning for initiation of all key projects and be able to engage on strategic inputs, workshops, brand refresh, communication refresh etc.
- Engage in first hand primary research and market visits.
- Business Growth - Drive business growth discussions (internal) and help identify potential opportunities for the agency business growth
- Constant Skill development/enhancement/upskilling - self and team
- Drive proactive work / thinking and culture
- Responsible for the growth of current and prospective accounts, ensuring the right team is in place for each client
- Actively lead New Business pitches
- A good relationship manager with clients for them to see you as dependable/reliable, attentive, active, knowledgeable team player. Should be persuasive and confident on creative projects/selling.
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