Public Relations/Communication Consultant - Social Innovation

A leading PR agency looking for a Communications professional from CSR background for their Social Innovation team

1.Client engagement & Retention

- Provides inputs for issues-oriented and specialty writing services - bylined articles, ghostwriting for senior management in response to media queries, newsletters etc.

- Reviewing of all documentation going to the client from reportees to ensure accurate and quality driven outputs.

- Response time to emails and client calls.

- Display sense of concern and urgency to meet Client's goal

- Retention of client

- Maintain high overall audit scores

Role Sheet - Client Operations Lead - Level 1

- Practice Strategic Communications India Pvt Ltd

2. PEOPLE MANAGEMENT

ROLE

- Build and maintain great working relationships with all teams across the organization.

- Enabling reportees to fulfill their roles by offering necessary guidance, support, and training.

- Distinct improvement in quality of output by new joinees

- Self-motivated, manages own time effectively

- Motivating team members to work as a single unit working towards a common objective.

- Regular communication with HR team and business. Following the stipulated escalation process for client / people issues

- Review time sheets of reportees and ensure optimum utilization of the team

- Play the role of a talent ambassador for the organisation

3. INFLUENCER ENGAGEMENTS

ROLE

- Build strong media relations with media in 3 cities

- Create innovative story ideas for the media

- Build strong blogger relations in two sectors

- Create innovative engagement opportunity for bloggers

- Build strong social / industry influencer relations

4. SOCIAL MEDIA EXPERTISE

ROLE

- Demonstrate sound understanding of social media tools and effectives of each.

- Ability to leverage social media analytics to derive insights for the client

- Create your own social media blogs

- Understanding content strategy

- Optimising social media activities and content

- Reporting