- In this leadership role he/ she would help shape the various services being delivered out of the center and lead the delivery team

- Manage Clients and stakeholder's expectations, front end with clients for team members, assist the team in meeting clients expectations

- Drive Quality - Ensure Protiviti standards are maintained in work of team members, drive the quality process within research team with diligence

- Vision - Is expected to align with the organization and team's vision and lead the team towards achieving the vision

- Is expected to have technical know-how and expertise in in-depth secondary research, benchmarking, financial understanding to support client requirements and lead teams within

- Should have strong working knowledge of MS Office tools such as Power point, excel, word etc. and capability and openness to work on other tools

- Should be open to work on newer work streams, provide good thinking in building processes, and establishing teams for these

- Drive creative thinking in - Knowledge Management- area and an active participation in executing various initiatives on the same

- Recruitment - will be responsible for recruitment of various positions

- Trainings - will have to think and ideate around trainings that can be provided to team members and the overall process

- Ability to lead team; Should possess strong people management/ team leadership skills

- Develop a deep understanding of Protiviti solution and industry types so as to be able to lead the team to research, build presentations etc.

- Is expected to drive innovation & creativity continuously within his/her team and raise the bar to help take the team to a more mature state

- Will be expected to deal with ambiguity, manage emergency situations, lead teams in times of pressure, multi-tasking will be a key requirement of the role

- Will be expected to leverage upon his/her experience and knowledge of best practices

- Will be expected to train, motivate and lead a team - take ownership for their output

- Attrition - will be responsible for managing and restricting attrition of high performing individuals of the team, and drive positivity within the team at large

- Assist the leader with marketing initiatives for the team and other areas in general

- Manage administrative tasks such as approvals, interacting with HR/Admin/Finance/IT support teams for the smooth running of team administrative tasks

Qualifications:

- Must have a relevant post graduate degree from a reputed institution - this would include MBA from reputed Indian or international B-Schools

- Should have 10+ years of relevant prior experience

- Excellent written and spoken communication skills

- Very good knowledge of MS PowerPoint, Word, Excel etc. - he/she should be able to make impactful documents, presentations etc. using these applications

- Should have prior experience with managing and leading teams and handling multiple projects/work streams simultaneously

- Should have prior experience of working on various research databases for primary / secondary research, such as Avention, APQC, and Nexis, IBIS World etc.

- Work experience with similar captive units of reputed consulting firms or with front-end consulting looking at moving into a captive unit for the right reasons

- Should have strong inter-personal skills to handle clients, difficult situations, employees and pressure situations

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.