Propel - Manager - Information Technology

Role Responsibilities:

- Leading a team of Engineers

- Troubleshoot hardware (laptop, Desktop, and Server) and software related issues

- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs

- Maintains quality service by establishing and enforcing organization standards.

- Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.

- Managing Switches, Routers and Firewall in setting up the policies and fine-tuning them

- Support in hardware and software upgrades, ensuring connectivity and maintenance of all internal systems

- Identify areas of concern and research, recommend, strategize and implement solutions

- Help define and maintain IT infrastructure strategy, architecture, and processes

- Overseeing and determining time frames for major IT projects including system updates, upgrades, migrations, and outages

- Design, develop, implement, and coordinate systems, policies, and procedures

- Help develop and implement IT policy and best practice guides for the organization

- Monitor network utilization and performance, implement procedures for network optimization, reliability, and availability

- Perform regular operation system reports and report them to senior staff

- Conduct regular system audits

- Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance

- Remaining up to date with advances in technology and industry best practices.

- Identifying opportunities for team training and skills advancement

- Perform regular checks on the network, data security, and vulnerability

- Should be flexible with shift rotation to support a 24X7 model

- Knowledge of the common application/web security and OWASP vulnerabilities.

- Knowledge of the encryption algorithms to protect sensitive information.

- Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.

- Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.

- Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

Requirements:

- Prior work experience as a Mid-level manager or in a related position.

- Strong knowledge of technical management and information analysis.

- Excellent knowledge of hardware and software systems.

- Excellent analytical and problem-solving skills.

- Excellent written and spoken communication

- Data center management and data governance skills.

- Knowledge of the best practices in the industry.

- Proven experience in managing IT infrastructure and services.

- Time-management skills, with the ability to prioritize tasks.

- Highly organized and detail-oriented.