Project Manager - ServiceNow - IT/Cyber Security - Bank

Job Responsibilities :

- Responsible for setting up Risk IT Cyber solutions on the ServiceNow software package

a. Example of Modules : IRM (Integrated Risk Management, SecOps (Security Incidents), CMDB, Entities Mgmt., Controls, Audit Management

- Manages the IT Team in charge of the following activities :

a. Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow

b. Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting

c. Analyzes the User Requirements provided by the Product Owners, exchanged and challenges the proposed needs, brings proposals that aim at the standard use of the product and the implementation of the 'best practices- 

d. Translates the functional need in technical solution

e. Writes design papers, parameterization, architecture, flow diagrams and documents for production and maintenance

f. Develops (parameter) the functional need in ServiceNow IRM and SecOps, ensures the testing of the development

g. Collaborates with the technical, functional and security architects in the realization of deliverables for architecture instruction bodies (CVIT)

h. Collaborate with the PO, provide estimates of effort and time Identify risks and dependencies

i. Provide maintenance and technical support for the solution in production

j. Identifies and proposes solutions to optimize, fine-tuner and simplify the application

- Assign individual responsibilities

- Manages day-to-day operational aspects of the project

- Motivates team to work together in the most efficient manner

- Manages individually the team members : recruitment process, appraisals,-

- Manages the relation with the Program Management and Product Owner

- Manages the relation with project stakeholders (BNPP entities, Filliere IT, ServiceNow Platform, Support teams, Testing Teams)

- Anticipates potential risks, and helps mitigating them

Technical & Behavioral Competencies :

- Information Security technologies, Database and application security, Network Architecture, Database /Application /Network Layer Secure Protocols, Physical and Environmental Security, mobile & cloud security concepts

- XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP

- Proficient in building and mapping business requirement into ServiceNow Platform

- Skills in ServiceNow notions : ITSM, CMDB, Workflows, Access Control, Reporting, Performance Analytics, Flow designer

- Experience in IT team management day-to-day activities, work allocation and scheduling, appraisal activities

- Experience in Project Management : Project planning, scheduling, resource phasing, budget follow up, project reporting

- Proficiency in handling projects in parallel. Experienced in Agile methodologies.

- Solid analytical, decision-making and problem-solving skills combined with the ability to think globally 

Specific Qualifications (if required) :

- Certified in ServiceNow platform