Primary Responsibilities :

- Work with cross-functional teams (may include end client representatives) to analyze requirements (changes in existing processes and workflows), identify solutions and plan for process transitions or migrations;

- Ensure adherence to project plan and its timelines;

- Liaise with business lines and functions (operations, HR & IT) on training, recruitment and system requirements for projects;

- Track project implementation, risks and concerns and publish periodic status updates and reports;

- Escalate project related risks and concerns when necessary; and

- Facilitate negotiations of service level agreements and KPIs between AntWorks and the end-client and business lines and functions, owning them till the transition or migration is completed.

- Publish basic MI for the team on project implementation, quality, risks and concerns.

- Has responsibility for more than one aspect of business unit performance, e.g. profit, sales, cost management, customer service levels.

- Will have client relationship management responsibilities.

- Candidates working on RPA Domain are only eligible to apply for this position.

Skills & Experience:

COMPETENCIES :

- Excellent organisational skills

- Strong leadership and decision making skills

- Project documentation and status reporting

- Planning for project implementations and adherence to timelines

- strategic orientation combined with operational strength / task orientation

- A consultative approach and ability to build long term relationships

- Good influencing skills, able to persuade others to adopt particular courses of action.

- Delivery oriented, able to meet deadlines and expectations while juggle multiple and changing priorities

- Very practical and ability to speak effectively to varied audiences

- Positive and proactive attitude, highly self-motivated, a self-starter and a fast learner.

- Confidentiality, integrity and authenticity

- Should have good technical knowledge on RPA tools as well.

Location : Chennai.

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