Mngr / Sr. Mngr - Business operations

Our Client Project Manager will support the following services as directed by the Our Client Executive Director of Interconnections Program Management.

- Overseeing implementation efforts of the Service

- Serve as customer’s single point of contact for Our Client during the project plan period

- With customer, create, define and track major milestones in the project plan, including

- Development of specifications for the licensed software – interface and work flow

- Procuring, installing and configuring of third party equipment and software

- Acceptance test development and performance

- Installation and deployment of Licensed Software at the main data center and at a chosen disaster recovery/test site

- Training – end user and system operation and maintenance

- Conduct and attend status meetings with customer’s Program Manager at a frequency to be mutually agreed to by customer and Our Client.

- Oversee establishment of the system in the customer data centers

- Oversee the networking implementation within and across the data centers

- Assist the customer’s user community to interconnect with the number portability (MNP) system.

- Manage budgets, schedules and any personnel selected to work in-country to perform projects tasks

- Develop and execute communication plans with the customer and local carriers providing status reports as required

- Identifying and creating opportunities for follow-on work identifying customer needs and developing value propositions and make recommendation to Our Client

Skill Sets / Qualifications

- Direct customer interface for dispute resolution/discussion

- Project management skills to organize, track, refine and execute project activities

- Enough technical experience to understand high level technical terms and impacts of service and SLA terms, such as system outage, unavailability, timer violations, etc. Basic system operations terms and behaviors that would result in actions affecting system service.

- Ability to understand customer contracts and project requirements and how to develop plans to meet them

- Excellent communications skills with customers who are not usually engineers

- PMI/PMP certification would be a plus, but is not essential.

- Working knowledge of numbering and number portability

- Problem solving skills

- Working knowledge of Microsoft Excel, Word software

- Local knowledge of the Indian industry and the telecom environment in India

If above JD matches with your profile, Please send me your updated resume as soon as possible.

Contact-
Kathir
044 43994051
kathir@ramsol.co.in

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