Project Manager - IT

- End to end project management

- Manage all aspects of implementation from inception to deployment

- Create the Statement of Work (SOW), define project scope including all negotiations leading to the final SOW document and baseline plan.

- Responsible for project estimation, project plan and project schedule

- Work with the project team and other required stakeholders/resources to identify all project deliverables and associated tasks required to complete those deliverables.

- Work closely with customers, implementation team members, and sales personnel to help scope solution and to resolve issues in advance associated with the project

- Pipeline management, sales forecasting and resource management forecasting

- Risk and Change Management - This includes risk identification, documentation and mitigation and issue resolution/ remediation. Ensuring alignment to SOW objectives and client satisfaction.

- Manage the program/ projects vendor relationships, budget, timing, scope and deliverable

- Assist Client Lead on all aspects of the account. Including but not limited to QBR, QPR, Change Management, up-sell and renewals.

- Maintain contact and communication with all project team members and other participants to ensure conformance with the requirements of each project(s) and client user expectations.

- Provide regular status reporting, issues management and risk management for the project

- Leverages and contributes to standard implementation methodology

- Assist sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to project approach, timeline and deliverables

- Assist in RFP responses, help facilitate customer demos and participate in functional and technical customer meetings