Project Manager - Credit Card - Emerging Payments Solutions

Project Manager- Emerging Payments (Credit Card)

- Hiring for one of the leading bank, based out in Mumbai for the role "Project Manager- Emerging Payment-Credit Card"

- The role entails for understanding and Implementation of latest emerging payment solutions in Industry.

- Suggest business to implement with Business Case and ensure regulatory compliance

- Enterprenual in nature to implement solutions which are first in market.

ROLE:

- Understand the changing landscape of Payments and Identify the Emerging technologies in Industry and recommend to Business with use cases for evaluation

- Implement new channels of payments & communication that will enhance the experience of customers

- Liaise with FinTech players, Networks and other solution providers to understand the deliverables that will assist Bank in delivering best in class solutions

- Ensure that all stakeholder needs are fulfilled while implementation of the new trends along with regulatory compliance

- Leverage on industry data, market research, key learnings, and best practices to add value and deliver relevant insights and recommendations.

- Experience in implementation of projects in Tokenization, QR payments, Digital Banking channels etc.,

- Evaluation of Business cases and implement the solution

- Align with stakeholders and prepare Business requirement documents covering the aspects of Business, Regulatory, Operations and Risk management

- Define functional requirements that covers the end to end aspects of managing a new product launch or product enhancement

- Define nonfunctional requirements on providing better UI / UX to customer, response times in terms of application, quick service and support more than the volumes of business projections

- End to End program / project management for delivering solutions with the support of technology and partners

- Conduct testing on the deliverables and ensure the outcome has met the business need

- Recommend new products, technologies and changes to ensure Bank is competitive in keeping Bank's cards top of wallet and top of mind

- Provide optimized solutions to fit the requirement with minimal changes in ecosystem which can help business to save cost and time

- Track production issues for closure

- Identify the root causes and ensure that they are not repeated

- Impact analysis and ensure resolution is provided for impacted customers