25/08 Jagandeep Singh Makkar
Senior Consultant - BFSI at Mount Talent

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Project Manager - Business Transformation - Corporate & Wholesale Banking (8-14 yrs)

Mumbai Job Code: 843208

Project Manager - Business transformation - Wholesale Banking |Female candidates apply

We need candidate who is not working from last 1 Year and above or on sabbatical leave

Job Title : Project Manager - Business Transformation (Corporate & Wholesale Banking) Transformation

Grade - DVP, VP1

Department - Wholesale Banking Transformation

Location - Mumbai

Eligible Grade - DVP, VP1

Reporting To Head - Transformation : Wholesale Banking

Position Purpose : 

Candidate in this role will be required to interact with cross functional stakeholders of corporate & wholesale banking units in operations, product & business verticals & drive high impact initiatives.

Position Responsibilities : 

- Manage large scale business transformation projects/initiatives in bank's wholesale & corporate banking units

- Identify opportunities for improvement & implement the same using suitable process reengineering techniques

- Use LEAN / Six Sigma methodologies & drive quality oriented culture within bank

- Use digitization / automation tools & revamp critical customer journeys to deliver superior customer experience

- Conduct in depth data analysis & prepare business case with keen eye on ROI

- Liaison with multiple support units of bank like Risk, Compliance, Technology, Product, Business, Legal etc to archive end objectives of projects

- Manage senior management expectations & ensure continual engagement via periodic reviews/updates

- Connect dots to form bigger picture & ensure holistic delivery of solutions

- Manage projects end to end & ensure timely delivery of proposed solution

Qualifications and Experience Requirement : 

Qualifications : 

Essential : BE/CA/MCA/Graduate + MBA (tier 1/2 institutes preferred) - Consulting experience will be added advantage

Essential : 

Threshold Competencies : 

Execution with speed : 

- Ability to get the job done and deliver results within time frames without compromise on quality/ standards

- takes initiative to simplify problems for the team by creating frameworks/ structure/ stakeholder buy in;

- Navigates through the system to create efficiency for self and team;

- Prioritizes for self and team;

- Reviews, monitors and measures performance; follows through with team on projects/ tasks/ actions to ensure closure

Collaboration :

- Ability to build relationships and work together

- Thinks through and garners internal support for possible external partnerships which might be mutually beneficial

- Maintains a collaborative working relationship with other support functions like risk and operations.

Customer centricity :

Ability to work keeping customer at the heart of everything

- maintains an 'open door' policy for staff and clients to be aware of client issues at all times,

- leads by example; works through customer issues with team to ensure resolution

- thinks through and implements small innovations (product/ process) keeping customer delight in mind


- Ability to set up things from scratch

- Can multi tasks;

- Comfortable operating in a constantly evolving environment;

- Works towards building fungible skillsets within team, promotes flexible learning;

- Recognizes opposing/ different viewpoints;

- Displays ability to take pressure

Leadership Competencies : 

Innovation : 

Definition: Ability to foster and initiates new ideas, methods and solutions..

Demonstrated Behaviours exhibited:

a) Thinks out-of-the-box; thinks of new ideas/ opportunities/ products keeping an eye on the environment; thinks through resources and contacts to implement ideas;

b) Innovates to simplify process/ system/ customer experience

c) Open to new ideas, encourages team members to think of out-of-the-box solutions

d) Approachable, acts as the sounding board for subordinates to discuss new ideas; weighs pros and cons in a neutral manner

Strategic thinking :

Ability to connect the dots

a) Connects the dots, continuously scans environment, aware of the competition/ market trends/ opportunities;

b) Looks at pros and cons of an issue/ proposal keeping an eye on the overall risk appetite of the bank;

c) Makes an independent assessment of a situation by reading through all relevant documents/ by travelling to a location/ speaking with relevant people;

d) Appeals to data reason facts and figures to anticipate future risks to the bank

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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