Project Management Role - Serviceability & Maintainability - Electrical Products

- Its a global role mainly into New Product Introduction in the services of electrical products.

- The role is to manage the serviceability & maintainability of products that are supported by service.

- This role will be working with global team from engineering, supply chain, service offer and manufacturing.

Responsibilities :

- Drive the Execution of all the Services activities during a PEP ensuring the Project Reporting & Communication (Services Offering, Services related documentation, Technical Training, Field Services Bulletin, Spare parts)

- Define the Spares offer considering current spare Inventories and stocking policy for active and phase out products

- Define Spare Parts Build plan and ramp up / ramp down strategy

- Manage and coordinate Part Qualification Request (PQR); assign activities to members of the process and validate it up to Industrial completion

- Work with tech writers to create, update and review of Services technical documentation (manuals, procedures) of products to ensure accurate technical information for Services organization.

- Monitor the update and review of the training materials to field support functions and help to design and implement training plans.

- Manage Field Services Bulletin to notify the Field on the Product Change describing On-site instructions.