Role Summary:
- A Technical Project Manager working for the Technical Project Manager
- You will be managing multiple major infrastructure and application upgrade projects such as; Exchange 2010, Server 2008+, SQL 2008+ consolidations, Windows 7 & Office 2010 roll outs, File and Print server rationalizations, Citrix upgrades, SAN expansions/replacement, ESX VMware replacement/migration, File & Email Archiving and various other infrastructure upgrades
- You will help turn Technical Design Architect approaches and estimates into commercial proposals and project plans - then manage those projects to completion
Overall Project/Task description :
- Assisting with scoping of technical infrastructure projects
- Providing technical experience to shape plans and proposals
- Robustly challenge architect and engineer estimates to avoid scope creep
- Completion of Project Management documentation such as PIDs, plans, issues log, risk logs, quotes, highlight reports
- Provide input into Programme Managers finance and resource models
- Ensure all invoicing is up to date
- Ensure resource booking system is up to date and projects and planned as far in advance as possible
- Act as an escalation point for the implementation engineer
- Manage the customer within the boundaries of the project invoking change control where necessary
- Go above and beyond for customer service excellence
- Ensure that projects are Accepted Into Service and that they are signed off by Service teams
- Attend/chair project board and team meetings where applicable
- Provide status updates to internal and external stakeholders
- Make on site management aware of issues and opportunities through building relationships with the customer
Qualification Criteria/Work Experience
Essential:
- PRINCE2 practitioner or PMP certified
- Application upgrades
- Data migrations
- System implementations
- Managed Service environments
- Thorough knowledge of IT infrastructure
- Working with Technical Design Architects, Engineers, Third Parties
- Datacenter hosting platforms
- Active Directory
- Exchange
- ESX
- TCP IP
- Network - Routing, Firewall
- Windows Server OS
- VMware & Virtualisation
- SAN (EMC, NetApp)
- Terminal Servers
- Citrix Servers
- Windows XP & 7, Office 2003 - 2010
- SQL databases
- Oracle databases
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