Project/Change Manager - Functional - Global Markets - Investment Bank

We are hiring for Top Global Investment Bank

Role: Project/Change Manager Global Markets

Skills / Competencies

Global Market Products & Processes

1. IT architecture & Operations

2. Continuous Improvement Achievements

3. Organization agility & optimization

4. Operational Risk & Control awareness

5. Asia regional focus; experience with cross platform / process project

6. External Customer & Service Focus

Takes initiative & is results driven

1. Decision capabilities

2. Excellent Interpersonal & Communication skills

3. New Tech appetite: RPA, OCR, NLP, Blockchain

4. Anti-Money Laundering / Financial Sanctions

5. Ability to innovate & manage change & complexity with confidence

Key Results Areas :

Detailed description of the role:

Operations Process Framing around Quality & Time delivery & Operational Risk Excellency

1. Provide operational expertise to define solution that meets / exceeds the operations & regulatory needs

2. Assess the feasibility & identify the setup along with the appropriate level of controls from an ITO perspective to support exceptional transaction or new activities

3. Minimize operational failure, including but not exclusively, the risk of fraud, by implementing sufficient regular controls, by measuring operational risk & taking actions to maintain it at an acceptable level.

4. Ensure appropriate escalation to management & /or Permanent Control (or compliance as appropriate) as soon as an issue remains unsolved beyond & above what can be reasonably handled within the considered remit.

Change Management & Continuous Improvement

1. Drive continuous improvement to review & streamline operations processes to converge towards better STP Rate, to improve Turn-Around Time & to minimize error rates

2. While not interfering on OPC & Risk ORC mandate, challenge existing controls plan with the aim of continuously minimizing residual risks

3. Propose / Contribute to new systems/features deployment & coordinate with IT & regional management teams. This can be achieved by participating in Process re-engineering, Process & systems standardization & re-alignment, & business development support & enabling. Closely work with ISPL Digitalization - RPA departments (Change Management, RPA COE).

4. Behave as one of the senior referent on Global Market & ALMT Operations within Global ITO community & continuously build, advocate & brand for an end to end operation/process workflow perspective

Transitions / Projects

1. Actively contribute / lead in projects / initiatives driven by central and/or regional Global Market & ALMT Operations and/ or Business

2. Manage key transformation projects (CIBoT, Dual Office, etc.) bringing them to a successful conclusion (quality/cost/ delay) by a close coordination of ITO departments & other functions involved to achieve the objectives initially set.

3. Active participation on ad hoc tasks and/or projects as assigned by Management from time to time

4. Contribute / Lead some of CIB Transformation Initiatives for Global Markets & ALMT ITO (regional organization towards target operating model, digital transformation)

5. Active contribution or participation to relevant TAC/NAC impacting Bank's Global Markets & ALMT Operations processes.

People

1. Work with Bank's Global Market & ALMT Operations department to develop a strong expertise & knowledge on Global Market End-to-End chain

2. Promote, within Bank's Global Market & ALMT Operations department, a mindset around continuous improvement, change management & innovation

Qualifications

Job Type: Standard/Permanent

Education Level: Bachelor's Degree or equivalent

Experience Level: At least 10 years

Schedule: Full-time