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29/11 Pratibha Nair
Senior Consultant at ABC Consultants

Views:1270 Applications:37 Rec. Actions:Recruiter Actions:0

Program & Operations Analyst - IT (14-18 yrs)

Bangalore Job Code: 770339

Program and Operations Analyst

- Responsible for providing operations, administrative, and executive support to the MD and APAC and Europe Senior Managers

- Provide logistics and co-ordination support to the APAC and Europe audit teams

- Support global departmental operations and activities

Key Responsibilities :

- Operations Support to the MD and APAC and Europe Senior Managers.

Specific responsibilities include :

- Producing various operations reports, including staff productivity, staff travel percentage, project timelines reporting, DRO and Cycle time calculation.

- Maintaining staff/resource calendar with approved leaves, travel schedule, travel itineraries, etc.

- Update and maintain APAC and Europe budget to actual results and monitor WBSEs.

- Track departmental initiatives

- Executive Assistance for the MD and APAC and Europe Senior Managers.

Specific responsibilities include :

- Manage complex calendars of the MD and SMs (including extensive rescheduling) via Outlook.

- Schedule leadership meetings per CRM plan and co-ordinate with EAs of senior leaders to manage complex scheduling conflicts.

- Arrange and coordinate internal and external meetings and trainings.

- Handle routine and non-routine logistics (e.g. contact meeting participants and coordinate responses, compose meeting materials co-ordinate logistics, travel, facilities, F&B, agenda, and speaker diaries for trainings, group meetings, and leadership visits).

- Coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of Executive's availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures).

Logistics and co-ordination support for APAC and Europe teams, including :

- On-boarding/off-boarding support for FTEs and Contractors.

- Procurement support - IQN requests, Purchase Orders, Enterprise ID creation.

- Coordinate work with third-party suppliers - both internal and external - to address support needs.

- Co-ordinate subscriptions and payments for professional fees and delegate charges for trainings and conferences.

- Scheduling candidate interview with HR and arranging interview logistics.

Global Operations Support, including :

- Work with a counterpart based in Chicago to schedule pre-audit meetings.

- Post/Maintain on SharePoint sites and send out Customer Surveys.

Women-friendly workplace:

Maternity and Paternity Benefits

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