Manager Programs - Supply Chain & Operations

Location: New Delhi

Reports to AVP / Sr Director - Operations & Supply Chain Strategy.

Must have experience in 3PL & exposure in Ecommerce or Logistics industries.

Job Description :

1. Design, Implement and track KIP's of Courier/3PL & Network Strategy based on the rapid scale of built-up with cost efficiencies.

2. Completely own & lead new Project/Program initiatives - Design systems & SOP around new initiatives, Pilot & Implementation with continuous KPI Tracking & RoI of the Initiatives.

3. Understands workflows of different LMS (Logistics Management System) CRM- s, OMS (order management system), Ticketing Systems & improvise/redesign.

4. Should be using Process Mapping tools like Visio, Bizagi, Process Builders for designing Operational Flows & Layouts.

5. Create Last Mile Cost & Performance KPI's with regular monitoring through MIS & Dashboards.

6. Use excel/spreadsheets with heavy data for micro-level analysis to find defects/inefficiencies/risks basis deep knowledge of Supply Chain business

7. Should have a brief understanding of Legal framework for taxes, levies & compliances related to Courier / Transportations / Supply Chain.

8. Interact with Vendor's Operations, Technology Teams & Internal Stakeholders of Business/Sales, Line Managers with harmony & aggressive follow-up.

Profile Requirements (Skills & Competencies) :

- Tech Junkie with hands-on smartness for using Chat's for communication, spreadsheets, etc

- Strong people management & inter & intra team communications.

- Preferably having e-commerce or Fast-Growing Startup experience with deep insights into Data, Process, Planning & Scheduling with an Engineering Degree from a Top Engineering College.

- Strong quantitative, analytical abilities for data simulations, trend analysis to derive intelligent inputs for Order allocations, Courier assignments.

- A Hustler, who can get things done, with little or no supervision. Should have an Open mind with a - Can-Do- attitude

- Driven and motivated. Quick learner. Emotional intelligence and maturity beyond years, to work across stakeholders within and outside the organization.

Interested incumbents with exposure in E-commerce or logistics industry can apply.

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