Program Manager - Supply Chain Management - eCommerce

Candidate from Flipkart Amazon Paytm or Similar Ecommerce

As a program manager, you will:

- Define, design, launch and manage fulfillment & transportation-related programs in India.

- Gather requirements and conceptualize a network capacity solution and a new supply chain model to solve a business problem.

- Make optimal trade-offs between schedule, resources, and scope, and applies advanced technical and business knowledge to address major risks, challenges, and obstacles.

- Work with key stakeholders across various functions to define and launch a program.

- Program-manage technical integration with amazon systems across retail, merchant, fulfillment operations, transportation operations and finance technologies and setup end-to-end operational, accounting, financial, taxation requirements, performance measurement and customer satisfaction related processes.

- This role calls for an individual who can own all aspects of how network capacity impacts customer experience, shipper experience and operator experience; manage performance and measure, determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision-making skills to balance customer experience with a financial impact. This position offers a broad exposure to various business, financial, and technical teams within Amazon.

- The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define programs with little information. He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.

Basic Qualifications

- Completed Bachelor's Degree in Engineering, Logistics, or similar field from an accredited university

- Project management experience-how to organize, find solutions and follow through to a successful conclusion

- Strong business acumen (understands how to calculate high-level ROI and partner with finance to complete a cost-benefit analysis)

- Highly proficient in written and oral communications; able to produce concise, relevant, strategically-driven documents and presentations to leaders.

Preferred Qualifications

- Completed Master's Degree in Business Administration (MBA), Industrial Engineering, Logistics, Operations Research or similar field from an accredited university.

- Analytical and be able to justify decisions and approaches with data

- Able to deal with a high degree of ambiguity

- Able to take a complex problem and break it down to smaller digestible chunks

- Able to define a logical and step by step approach to achieving a lofty goal

- Comfortable with processes and process design/analysis

- Have the ability to influence without authority and do so by using data and facts

- Able to deal with varied stakeholders and earn their trust.

- Mature and able to function independently with limited guidance