Leadership opportunity in Fulfillment and Experience Strategy for Bangalore location for an expedient individual holding at least 4+ years of experience of working in a Consulting Industry with rich & diverse exposure in delivering best customer experience. Our client is looking for an MBA post graduate from top B school, someone coming from well renowned home grown India Consumer Tech start up with strong problem solving skills and strong exposure in delivering world-class experience to their customers. If you feel this is right opportunity for you, feel free to read on and apply. Location: Bangalore Your Employer: Well renowned Indian Origin Ecommerce consumer tech start-up (reseller app) which enables users to start their online stores via social channels Responsibilities: - Design programs to improve experience metrics, driving improvements in NPS or relevant operational metrics. - Own a key part of user experience for one or more of marketplace participants- entrepreneurs, customers and suppliers. - Participate in building F&E Strategy as an advocate for better user experience from the vantage point the programs you own - Influence product development choices using data and insights which originate from-in depth knowledge of your program. - Engage the organization leadership as active stakeholders in problem solving for your programs. - Manage internal and external stakeholders to ensure success of the programs. Requirements: - MBA post graduate from leading B-school with 4+ years experience in working in a consulting/supply chain industry for enriching customer experience and program development. - Strong operations professional with strong Engagement & Experience, Program Development, Strategic Sourcing & Fulfilment experience - Expertise in influencing product development choices using data and insights. - Adept at building and turning around teams/functions with preferably leading Central Logistics Marketplace Operations scaling up the marketplace business, building Omni channel supply chain - Excellent problem solving, communication and presentation skills - Strong business, financial and operational acumen, experience management & planning skills What is in it for you ? - Exceptional career growth. - An opportunity to define, lead and coordinate the operations of the company.

Bangalore

Associate Director/Program Manager - Fulfillment & Customer Experience - eCommerce Consumer Tech Startup 

Associate Director/Program Manager - Fulfillment & Customer Experience - eCommerce Consumer Tech Startup  ,Job Description for Associate Director/Program Manager - Fulfillment & Customer Experience - eCommerce Consumer Tech Startup  in Crescendo Group in  Bangalore for (4-8) years of experience. Apply Now!

Job Description for Associate Director/Program Manager - Fulfillment & Customer Experience - eCommerce Consumer Tech Startup  in Crescendo Group in  Bangalore for (4-8) years of experience. Apply Now!