Program Manager/Senior Program Manager - Supply Chain & Operations

Only from top Engineering background.

Ecommerce Experience is preferred

JD :

1. Design, Implement and track KIPs of Courier/3PL & Network Strategy based on rapid scale of built-up with cost efficiencies.

2. Completely own & lead new Project/Program initiatives Design systems & SOP around new initiatives, Pilot & Implementation with continuous KPI Tracking & RoI of the Initiatives.

3. Understands work flows of different LMS (Logistics Management System) CRMs, OMS (order management system), Ticketing Systems & improvise/redesign.

4. Should be using Process Mapping tools like, Visio, Bizagi, Process Builders for designing Operational Flows & Layouts.

5. Create Last Mile Cost & Performance KPI's with regular monitoring through MIS & Dashboards.

6. Use excel / spreadsheets with heavy data for micro level analysis to find defects / inefficiencies / risks basis deep knowledge of Supply Chain business

7. Should have a brief understanding of Legal framework for taxes, levies & compliances related to Courier / Transportations / Supply Chain.

8. Interact with Vendors Operations, Technology Teams & Internal Stakeholders of Business/Sales, Line Managers with harmony & aggressive follow up.

Profile Requirements (Skills & Competencies) :

- Tech Junkie with hands on smartness for using Chat's for communication, spreadsheets, etc

- Strong people management & inter & intra team communications.

- Preferably having e-commerce or Fast Growing Startup experience with deep insights into Data, Process, Planning & Scheduling with an Engineering Degree form a Top Engineering College.

- Strong quantitative, analytical abilities for data simulations, trend analysis to derive intelligent inputs for Order allocations, Courier assignments.

- A Hustler, who can get things done, with little or no supervision. Should have an Open mind with a Can Do attitude

- Driven and motivated. Quick learner. Emotional intelligence and maturity beyond years, to work across stakeholders within and outside the organization.