Job Description :
1. Conceptualize, Operationalize & Drive Engagement among top buyers of the Organization.
2. Create operational drum-beats which seek to maximize buyer engagement
3. Ability to interact with customers & understand their motivations - design programs from scratch to change customer behavior
4. Create a culture of customer centricity among the organization
5. Ability to assess competitive landscape & figure out threats
6. Define cohort for top buyers
7. Interact with customers & understand their motivations / barriers in the organizational experience & how to improve their experience
8. Create systemic interventions to build engagement for top buyers
9. Map out competitive landscape & assess offering for the company vs competition
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