Program Manager - Payments/FinTech/Finserv Industry

Minimum 5+ Yrs of experience in Program Management. Preferably Bengaluru Candidate & Immediate joiner.

Work Location: Electronic City, Bengaluru

The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment and is able to deal with complexity and rapid change.

You will be responsible for supporting the development and process of release management and implementation of new products, services, and features

- Organize and coordinate complex releases that comprise of cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes.

- Create, monitor and control program release schedules; track and report on program milestones.

- Coordinate and track release, change, and maintenance activities as well as inter-dependencies.

- Recommend process improvements for release management and launch readiness; at times driving the implementation of these improvements.

- Ensure that resource requirements needed to support a particular release are in place.

- Provide on-going written and verbal release status updates to various levels of the organization.

- Serve as the key release representative in all communication, management and decision-making forums/discussions (i.e. Change Management, Readiness Reviews, Post Release Review, etc- )

- Serve as an escalation point for all issues and questions associated with a release and releases managed by other release management team members.

- Facilitate communication among Application Teams. Act as liaison between Services Areas and Application teams to facilitate and coordinate testing activities related to the validation of infrastructure changes and communication of status.

- Train and assist staff on structure, purpose, and audience of release deliverables. Coordinate discussions among Application Teams/QA

- Teams for the technical execution of software releases.

- Standardize and enforce Change, Release, and Configuration Management process flow

Skill Set Required:

- 10+ years of experience in developing and implementing enterprise projects.

- You must display a demonstrated ability to think broadly and strategically

- Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills

- Highly technical background desired

- Relationship building skills are a must

- Lean Six Sigma or Operational Efficiency experience is a plus

- Proficiency with JIRA/Confluence desired

- Proficiency with Agile/Scrum and software development lifecycle

- Should have done at least one Agile transformation