Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
06/11 Pankhuri
HR at Wise Monk

Views:830 Applications:310 Rec. Actions:Recruiter Actions:219

Program Manager - Logistics (5-8 yrs)

Metros Job Code: 862435

Primary Duty & Responsibilities :

- Operational/ Process KRAs: Evaluate, develop & manage end to end delivery excellence programs while ensuring quality, productivity & budget objectives.

- Liaise with external clients and ML stakeholders for improving lane wise performance and to ensure smooth last mile operations.

- Work cross-functionally with different teams within & outside SCM in ideating & defining processes and systems.

- Proactively resolving client escalations within a stipulated timelines.

- Monitoring pending deliveries, pickups and calling out risks.

- Ensure adherence to SOP.

- Ensure reports are shared on time.

- Complete administrative functions such as maintaining timeliness, accuracy of information shared Analyze, suggest, develop, implement and evaluate data and generate reports identifying weekly and monthly trends.

- Knowledge of data analysis tools like SQL (R language would a plus).

- Key KRAs Monitoring metrics should meet AOP Reducing repeat errors

Key KRAs:

- Monitoring metrics should meet AOP.

- Reducing repeat errors.

Qualifications:

- BE/ MBA from Institute of repute with 5+ years of relevant experience.

- Highly skilled in program managing with multiple stakeholders across the functions.

- Team Management experience in Logistics and operations.

- Exposure & Comfort in fast pace with data driven detail orientation.

- Ready for new problem solving and challenging work projects.

- Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision.

- Strong communication, organizational, motivational and time management skills.

- Ability to work flexible hours if necessary.

- Ability to analyze operational matrices and create Plan of Action with measurable changes within timelines.

- Capable of identifying gaps and executing initiatives.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.