Primary Duty &amp; Responsibilities : - Operational/ Process KRAs: Evaluate, develop &amp; manage end to end delivery excellence programs while ensuring quality, productivity &amp; budget objectives. - Liaise with external clients and ML stakeholders for improving lane wise performance and to ensure smooth last mile operations. - Work cross-functionally with different teams within &amp; outside SCM in ideating &amp; defining processes and systems. - Proactively resolving client escalations within a stipulated timelines. - Monitoring pending deliveries, pickups and calling out risks. - Ensure adherence to SOP. - Ensure reports are shared on time. - Complete administrative functions such as maintaining timeliness, accuracy of information shared Analyze, suggest, develop, implement and evaluate data and generate reports identifying weekly and monthly trends. - Knowledge of data analysis tools like SQL (R language would a plus). - Key KRAs Monitoring metrics should meet AOP Reducing repeat errors Key KRAs: - Monitoring metrics should meet AOP. - Reducing repeat errors. Qualifications: - BE/ MBA from Institute of repute with 5+ years of relevant experience. - Highly skilled in program managing with multiple stakeholders across the functions. - Team Management experience in Logistics and operations. - Exposure &amp; Comfort in fast pace with data driven detail orientation. - Ready for new problem solving and challenging work projects. - Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision. - Strong communication, organizational, motivational and time management skills. - Ability to work flexible hours if necessary. - Ability to analyze operational matrices and create Plan of Action with measurable changes within timelines. - Capable of identifying gaps and executing initiatives.

Metros

Program Manager - Logistics 

Program Manager - Logistics  ,Job Description for Program Manager - Logistics  in Wise Monk in  Metros for (5-8) years of experience. Apply Now!

Job Description for Program Manager - Logistics  in Wise Monk in  Metros for (5-8) years of experience. Apply Now!