Program Manager - Logistic Tech Firm - IIT/NIT/BITS

- Design, Implement and track KIP's of Courier/3PL & Network Strategy based on rapid scale of built-up with cost efficiencies.

- Completely own & lead new Project/Program initiatives - Design systems & SOP around new initiatives, Pilot & Implementation with continuous KPI Tracking & RoI of the Initiatives.

- Understands work flows of different LMS (Logistics Management System) CRMs, OMS (order management system), Ticketing Systems & improvise/redesign.

- Should be using Process Mapping tools like, Visio, Bizagi, Process Builders for designing Operational Flows & Layouts.

- Create Last Mile Cost & Performance KPI's with regular monitoring through MIS & Dashboards.

- Use excel / spreadsheets with heavy data for micro level analysis to find defects / inefficiencies / risks basis deep knowledge of Supply Chain business

- Should have a brief understanding of Legal framework for taxes, levies & compliances related to Courier / Transportations / Supply Chain.

- Interact with Vendor's Operations, Technology Teams & Internal Stakeholders of Business/Sales, Line Managers with harmony & aggressive follow up.

Profile Requirements (Skills & Competencies) :

1. Strong people management & inter & intra team communications.

2. Preferably having e-commerce or Fast Growing Startup experience with deep insights into Data, Process, Planning & Scheduling with an Engineering Degree form a Top Engineering College.

3. Strong quantitative, analytical abilities for data simulations, trend analysis to derive intelligent inputs for Order allocations, Courier assignments.

4. A Hustler, who can get things done, with little or no supervision. Should have an Open mind with a - Can Do- attitude.

5. Driven and motivated. Quick learner. Emotional intelligence and maturity beyond years, to work across stakeholders within and outside the organization