19/09 Rajeev Narang
Principal Consultant at Simply People

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Program Manager - eLearning (3-4 yrs)

Bangalore/Chennai/Gurgaon/Gurugram/Mumbai Job Code: 745401

Required for our a well known large international e-Learning/EdTech client providing higher education in the areas such as Big Data, AI ML, Data Science, Cloud Computing, Cyber Security, Digital marketing etc.

Key Responsibility :

Your primary job responsibility will include (and not limited to) :

- Ownership of Program Office activities covering all aspects of program delivery & participants learning experience

- Coordinate with faculty to create best in class learning material - video, reading material, assignment

- Support faculty and senior managers to ensure that participant's learning outcomes are met and a high level of satisfaction is maintained

- Be the first point contact for participants, troubleshoot queries and manage discussions

- Assist program director and senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry)

- Monitor participants- performance and various program trackers to ensure the program is running well in areas of responsibility and escalate cases as needed

- Collate learning material, solutions and grades from faculty and upload to the LMS

- Review course videos to ensure quality

- Ensure infrastructure and technology readiness during on-campus sessions and live webinars during weekends and be available to ensure smooth operations and delivery

- Manage, identify and implement processes for smoother program management to ensure a consistent and trouble free learning experience

- Coordinate with IT and Admin to ensure smooth execution at various locations

- Travel to other cities as needed to manage residencies

Qualification :

1. MBA preferable, Graduate with 3+ years of relevant experience can also be considered

2. Competency :

- Ability to multitask and coordinate with multiple stakeholders

- Passion for learning and having great learning outcomes

- Intermediate level knowledge in Excel and other productivity tools

Women-friendly workplace:

Maternity and Paternity Benefits

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