Program Manager - CEO's Office - BFSI (5-12 yrs)
Job description:
As a Program Manager for the office of CEO, you will have the opportunity to contribute to the smooth functioning of a wide-ranging set of projects that span business, people, technology, product, etc.
Your success will be a result of your ability to:
- juggle multiple balls gracefully
- prioritize tasks or dependencies across competing projects
- build relationships gather context from relevant stakeholders
- ask the right questions to the right audience
- communicate, escalate, and provide timely updates
What would you do here ?
- Tabulate, organize, and present updates across various programs at various levels of granularity (on-demand, daily, weekly, monthly, quarterly)
- Diligently annotate and record minutes and outcomes of project reviews, check ins, and other types of program reviews
- Build meaningful relationships with all relevant stakeholders across the organization
- Participate in / Conduct regular meetings, stand-ups, and project review cadence sessions
- Understand in detail how specific tasks for a particular project are decomposed and how they are interconnected and impact timelines and outcomes
- Identify blockers and issues proactively with a goal to escalating appropriately with a strong bias for action
- Design maintain detailed trackers and metrics across multiple projects and programs
- Identify and plan for dependencies and contingencies across projects and interconnected programs
- Ensure rigorous and diligent follow-ups across all projects and programs
- Perform RCAs and assist project teams with various post-project rituals such as documentation and post-mortems
What are we looking for?
Experience and Education:
- 7+ years experience as a Program Manager
- Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus
- Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent)
Skills, Attitudes, and Competencies:
- Very well developed project management skills and a strong understanding of agile methodologies, ideally supported by relevant certifications and coursework
- Proficiency with tool-chains and concepts like JIRA, Trello, Smartsheets, OKR management software, Kanban, etc
- Strong written and verbal communication skills
- Ability to corral people needed to solve a problem rapidly
- Clear thought process ability to communicate very competently verbally and in writing
- Detail orientation (cross every t and dot every i)Resilience, humility, and the ability to thrive with feedback
- Analytical orientation with ability to use data to answer questions and solve problems
- Strong relationship management skills able to influence and manage the expectations of senior executives, partners, vendors, and other stakeholders
- Strong networking skills with the ability to build and maintain meaningful relationships both internally and externally
- Adaptable, approachable, and open minded with an ability to work across cultures and geographies
- Hands-on with the ability to cope with a fast-paced work environment with constantly changing priorities timelines
- High degree of integrity and ethical standards .
About Company :
Our client in the business of providing a full-stack, cloud-native, API-first neo-banking platform including a digital core and a payment engine for issuance of credit, debit, and prepaid products that enable legacy banks and new-age fintech institutions to launch modern retail and corporate fintech products