Program Manager - CEO's Office - BFSI

Job description:

As a Program Manager for the office of CEO, you will have the opportunity to contribute to the smooth functioning of a wide-ranging set of projects that span business, people, technology, product, etc.

Your success will be a result of your ability to:

- juggle multiple balls gracefully

- prioritize tasks or dependencies across competing projects

- build relationships gather context from relevant stakeholders

- ask the right questions to the right audience

- communicate, escalate, and provide timely updates

What would you do here ?

- Tabulate, organize, and present updates across various programs at various levels of granularity (on-demand, daily, weekly, monthly, quarterly)

- Diligently annotate and record minutes and outcomes of project reviews, check ins, and other types of program reviews

- Build meaningful relationships with all relevant stakeholders across the organization

- Participate in / Conduct regular meetings, stand-ups, and project review cadence sessions

- Understand in detail how specific tasks for a particular project are decomposed and how they are interconnected and impact timelines and outcomes

- Identify blockers and issues proactively with a goal to escalating appropriately with a strong bias for action

- Design maintain detailed trackers and metrics across multiple projects and programs

- Identify and plan for dependencies and contingencies across projects and interconnected programs

- Ensure rigorous and diligent follow-ups across all projects and programs

- Perform RCAs and assist project teams with various post-project rituals such as documentation and post-mortems

What are we looking for?

Experience and Education:

- 7+ years experience as a Program Manager

- Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus

- Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent)

Skills, Attitudes, and Competencies:

- Very well developed project management skills and a strong understanding of agile methodologies, ideally supported by relevant certifications and coursework

- Proficiency with tool-chains and concepts like JIRA, Trello, Smartsheets, OKR management software, Kanban, etc

- Strong written and verbal communication skills

- Ability to corral people needed to solve a problem rapidly

- Clear thought process ability to communicate very competently verbally and in writing

- Detail orientation (cross every t and dot every i)Resilience, humility, and the ability to thrive with feedback

- Analytical orientation with ability to use data to answer questions and solve problems

- Strong relationship management skills able to influence and manage the expectations of senior executives, partners, vendors, and other stakeholders

- Strong networking skills with the ability to build and maintain meaningful relationships both internally and externally

- Adaptable, approachable, and open minded with an ability to work across cultures and geographies

- Hands-on with the ability to cope with a fast-paced work environment with constantly changing priorities timelines

- High degree of integrity and ethical standards .

About Company :

Our client in the business of providing a full-stack, cloud-native, API-first neo-banking platform including a digital core and a payment engine for issuance of credit, debit, and prepaid products that enable legacy banks and new-age fintech institutions to launch modern retail and corporate fintech products