Role & Responsibilities - To manage complex customer projects from design and development to production with end to end delivery responsibility; ensuring delivery excellence and customer delight. - Interface and engage with customers at a strategic level, ensuring that not only the current project requirements are met but forecast needs or issues that may arise and devise ways to address those proactively. - Ensure that all customer feedback processes are completed on time. - Ensure overall program lifecycle deployment by defining resources and schedules for program implementation. - Influence customer perception positively and contribute to relationship management and drive account farming. - Provide overall management guidance to the team. - Oversee the launch of multiple projects from concept to delivery, aligning with various stakeholders and communicating effectively with multi culture teams. - Contribute to the Digitisation drive of the Bank. - Ensure overall program delivery is within the budget, up to the quality standards and as per the program delivery timelines. - Create a program level culture of giving the customer more for less. - Build mechanisms for individuals and teams to innovate and reward such actions on an ongoing basis. - Ensure that both internal as well as client driven quality and compliance norms are met. - Ensure complete contract management, including profitability and other parameters across multiple projects. - Support and cultivate a culture of completing documentation and reviews, particularly the ongoing and post project knowledge management related actions. - Ensure that going forward the best practices become a part of the standard process. - Create and maintain program level dashboards to enable effective project management. - Promote team work, motivate, mentor, develop subordinates and manage any conflicts within the teams. - Align with the multiple units across teams for creating effective value chain for the customers. - Ensure that skillsets in the team are built with the necessary certification. - Play the role of the Mentor and Coach to the team, sometimes working with many levels down, to both assess and develop their technical/professional capabilities Skills/Qualification - Minimum experience of 12+ years - Candidate should be BE/B.Tech/M.Tech/MCA only - Should be working as a program manager already in his current role - Should have majorly worked on JAVA/J2EE technology - Should be 100% from Banking and Finance Delivery background - Should have experience in handling Indian customers - Should have handled minimum of 50-100 team strength - Should be comfortable to work from client office premise Banking Domains Skills - Should have worked in Channel Banking that inclusive of mobile applications for a bank. - Should have managed at least 2-3 banking applications in last 6 years. - Good knowledge on Digital Payment processing and overall transaction processing is preferable.

Navi Mumbai

Mumbai

Program Manager - BFS 

Program Manager - BFS  ,Job Description for Program Manager - BFS  in Future A4 in  Navi Mumbai Mumbai for (12-25) years of experience. Apply Now!

Job Description for Program Manager - BFS  in Future A4 in  Navi Mumbai Mumbai for (12-25) years of experience. Apply Now!