My Client is a fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, and have been recognized by various market research firms, including Forrester and Gartner.

Role: PMO - Program Lead - Delivery Operations

Location: Chennai /Mumbai/ Bangalore/Any

About the Role

As Program Lead - Delivery Operations, you will be a key member of delivery team working on one or more client programs. The team is comprised of multiple teams across data science, data engineering, AI, application engineering etc.

In this role, you will collaborate with clients, internal stakeholders from delivery, operations & planning, business development, HR, L&D etc.

More specifically, you will:

- Work with the clients and leadership to detail out requirements of client programs

- Own planning & fulfillment of staff required to deliver these programs

- Manage the on-boarding processes - verifications, interviews, access, orientation, training, etc.

- Support with project management, issue resolution, stakeholder communication etc.

- Report key program metrics - utilization, open requirements, current staffing, future plan etc.

- Work with Infosec teams to manage data security standards, audits etc.

- Institutionalize delivery best practices, adherence to standards, review processes etc.

- Contribute towards creating Statement of Work and Work Orders

Required Skills and Experience

- Program delivery experience, preferably in IT or analytics

- Project planning and tracking. Comfortable with Agile methodologies.

- Team and client stakeholder management

- Experience with delivery quality improvement initiatives across would be a plus

- Technical hands on programming experience with one of SQL, Python, or R would be a plus

- Strong communication skills

- 8-10 years of relevant experience

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