Must have extensive experience in DEVELOPING & SHIPPING HIGH SCALE CONSUMER-FACING PRODUCTS from SCRATCH.

About the role:

We are looking for a highly experienced product owner. Who needs to understand and help define the vision of organizations customer service and should lead the design and development of back-end & customer support systems that are (1) compliant with UK regulations, (2) loved by customers and (3) make life really easy for organisation service support agents.

The successful candidate will have a solid understanding of best-in-class customer service experience in banking / financial services (BFSI), the technologies / FX industry / systems / processes.

Position based in Chennai/London.

As a driving force of technological change, our On-Premises tribe will offer you a unique opportunity to expand your reach in term of knowledge and network, and to build your expertise through our global platform.

The details...

Product development & delivery:

- Responsible for ideation, planning & execution

- Collaborate with customers & colleagues to develop new ideas for features & products

- Prioritise features & products based on customer, commercial & strategic value

- Communicate product performance to stakeholders

Product Strategy & Roadmap:

- Deep research of user needs, the market & technology

- Model the value of product improvements to the customer and Currency cloud

- Develop and get buy-in for the product strategy

- Sequence new features & product improvements in a roadmap

Generate, maintain & prioritize the Product Backlog:

- Identify real customer problems to be solved through ideation with customers & colleagues

- Turn customer problems into a Product Backlog

- Gather detailed requirements relating to new features & products

- Turn requirements into the artefacts developers need to get new features & products to market: e.g. user stories, process maps and detailed workflows

- Refine the Product Backlog by ensuring each user story has acceptance criteria

- Prioritise & maintain the Product Backlog

Drive the delivery of the Product Strategy & Product Backlog:

- Deliver the specification of projects needed to ship new features & products

- Participate in all agile ceremonies: standups, planning, reviews & retrospectives

- Facilitate discussions across the agile delivery team to ensure problems are solved and blockers unblocked

- Communicate performance

- Project management

You'll be a great fit if:

- You've shipped market-leading products in a fast-growing fintech company before as a Senior Product Owner, Head of Product or a similar position.

- You have 7+ years cumulative experience in consulting, product, a start-up, or other function where the core of the business was a technical product.

- You're a product evangelist: obsessed with the end user, well-versed in best product research and development practices and are willing to share your knowledge with other product owners.

- You are organised and pragmatic, capable of leading a technical interdisciplinary team; we're after someone who's not afraid to get their hands dirty and remove any blockers that might be on the critical path to shipping.

- You're comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch.

- You deeply understand agile product development best practices.

What to do next...

- If this sounds like you then get in touch!

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