Product Operation - eCommerce

What the role is about:

We are looking for someone with operational experience to help manage cross-functional interactions between Core product, Sales & Sales support, content and Tech teams

Key skills needed:

- Experience with project management across multiple stakeholders.

- Customer/Stakeholder management

- Process Owner and Creation of processes for operation

Qualifications/Desired Experience:

- 2-5 years experience in a customer service/ service delivery role in a technology-supported environment.

Department: Operations & Support

Open Positions: 1

Skills Required: Project Management, Stakeholder Management

Role:

Here's what some of these interactions look like:

- Drive user experience lead mocks for branded advt slots on the app through coordination with design and sales teams.

- Responsible to check adherence to the SOPs created for Monetisation lead user interface and user experience

- Own the execution of Live Events hosted on the app for advertisers

- Coordinate with Internal Content operations and sales team to create branded hubs and set up monetizable advt slots on the same.

- Plan and execute inhouse campaigns. Align campaign performance and access the campaigns against goals

- Liaison with Ad operations and marketing/sales team for these in house campaigns.