Product Manager/Sr. Product Manager

Key Responsibilities:

1. Analytics & BI projects:

a. Develop and implement data-backed models for pricing of loans, customer retention strategy etc.

b. Business Intelligence: Provide business intelligence through implementation and management of projects on business projections, branch/ BU profitability framework, sales & credit team productivity, branch/ channel productivity, CEO dashboard etc.

2. Driving Risk Management Projects:

a. Liaison with internal & external stakeholders for implementation of credit decisioning scorecard, customer risk profiling & segmentation, driving agenda for credit committee meetings to align with organizational priorities

b. Work closely with concerned stakeholders for preparing and implementing frameworks to manage risks (including credit & operational risks) such as Branch controls & compliance framework / RCSA/ branch operating framework/ new branch opening framework

3. New Product Development:

a. Product conceptualisation basis general market intelligence, sales feedback, customer preferences/voice of the customer, internal stakeholders' feedback etc

b. Customer segmentation and profiling: working closely with risk/credit/policy team to help devise the new product policy

c. Pricing framework design

d. Work with legal, compliance and marketing to create product collaterals/kits

e. Go-to market strategy

i. Working closely with risk/credit to align implementation and roll-out of product in select locations basis market data/bureau data

ii. Implementation of channels of product roll-out including new branches, partnerships

iii. Work closely with marketing and sales to drive campaigns and incentives for marketing new product

4. Existing Product Management/Enhancement:

a. Regular review of product performance through dashboards and MIS with various cuts on product portfolio such as segment, geography, business/purpose, program/assessment

b. Manage day to day functioning of product and liaison with sales, risk, legal, compliance for smooth functioning

c. Review of regulatory guidelines related to specific product with help of compliance/legal/risk and changing the product construct accordingly

d. Driving product P&L by ways of increasing revenues and sales through new channels, campaigns, R&R programs, Incentive Programs etc.

Regular review of product portfolio loss rates for changing product strategy and mix in specific geographies

Qualification: MBA from premium institute with 2-10 years product management/policy/ program management experience in retail lending business, preferably secured loans.

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