Product Manager - Affordable Housing

Job Profile :

Being part of Product team will be responsible for all aspects that touch the Mortgage products and customer is therefore accountable for sourcing, collating and high level evaluation of new product concepts.

- Identifying new product opportunities, customer requirements and micro market requirements

- Developing new processes/ streamlining existing processes for building in efficiencies / customer experience

- To enable the sales team with better tools & processes to ensure that the targets related to Indirect / Direct channel like business volume, DSA Empanelment and activation targets are met

- Liaisoning with all stakeholders for effective implementation and management of products & processes

- Maximizing revenue through development of annual operating plan and building strategies around fee based income, cross sell/up sell to enhance profitability of the vertical

Functional Skills

- Effective monitoring and reporting

- Leading the digitization initiatives of the vertical

- Management presentations and reviews

- Driving sales through various campaigns and enablers

- Timely approval of pricing from approving authorities, resolution of pricing related customer escalations

- Maintaining clean portfolio by tracking delinquency

- Should preferably have a mortgage background

- Excellent Communication Skills

- Knowledge of lending systems, products, processes and operations.

Behaviour Skills

- Strong analytical ability.

- Initiative and innovative thinking

- Planning and problem solving in the short to medium term.

- Strong written, verbal communication skills and presentation skills

- Great Team Player with effective people management abilities

Key Responsibilities :

- Product Performance

- Manage product profitability, maximizing revenue from existing products and creating revenues from new products

- Product Support

- Sales Support

- Product health (strategies, documentation, processes, compliance, competitiveness, industry trends)

- Manage Product Life Cycle

- Marketing collateral (brochures, fact sheets, presentations)

- Training (product handbook, provide content for courses, facilitating training, one-on-one)

- Roadmap (business cases, partner management, prioritization)

- Lead cross functional teams to deliver projects (Project Executive role, implementation, benefit realization)

- Prioritize and deliver product enhancements

Key Result Areas (KRA) :

- Product Performance

- Manage product profitability

- Marketing & Brand Building

- Sales & Distribution

- Learning & Development