Managing Partner at Kairos Consulting India
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Product Manager - Micro Finance - NBFC (4-8 yrs)
JOB PURPOSE :
- Business process re-engineering
- Operations management
Key Responsibilities :
- Handle document verification of micro loans and handling insurance operations of group & individual loan clients. Also to handle reconciliation of branch & central ops
- Work closely with business, IT and vendor for new products getting launched and enhancement in existing systems used
- Review BRD, FSD & test scenarios, carrying out testing, branch training, post production support
- Prepare and update SOPs.
- Coordinate with Risk and compliance to get SOPs approved
- Prepare process flows, audio-visual training material, training plan, reviewing training effectiveness, planning training for new hires and existing users in branch
- To working on operational excellence for error reductions
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