Product Manager - eCommerce

Opening - Product Manager - E-commerce

Location - Mumbai

Company - Fashion Retail

Role & Responsibilities:

Product Manager, E-Commerce

Candidate must possess a unique blend of product, analytics and P&L, and will be responsible for driving the organization to a self-sustainable platform delivering highest standards of user experience.

S/he will be responsible for managing the complete online product life cycle and be able to come up with disruptive ideas and drive implementation of the same. S/he should be able to think beyond the role and translate the - customer experience- into every aspect of the business. The individual will need to fit in well into the hands-on entrepreneurial culture of customer delight experience.

Responsibilities:

- Define goals and objectives of the process to drive performance, which include defining the strategy for web and mobile products to improve conversion and communication process.

- Identify market requirements, create preliminary design concepts and drive the implementation of the overall product roadmap.

- Responsible for analyzing customer needs, competitive offerings and provide direction on best practices and emerging trends in relation to e-commerce capabilities.

- Collaborate with various teams such as IT, Designing, Marketing, Operations for core product development.

- Responsible for feature conceptualization, designing wireframes, documenting PRDs to enhance site usability & profitability.

- Responsible for developing customer wireframes and user cases and ensure optimal level of customer services

- Analyze all customer requirements and monitor requests and manage all defects in products for all monthly releases.

- Gathering & analyze User Research data to build Product Requirements.

- Responsible for developing new UI designs using web technologies.