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10/05 Suruchikaa Varma
Managing Parter at Greenshoots HR Solution

Views:546 Applications:128 Rec. Actions:Recruiter Actions:122

Product Manager - Digital Lending - FinTech (5-8 yrs) Premium

Bangalore Job Code: 1092725

Job Description (Product Manager M3/M4)


- Build and execute the roadmap (create wireframes, feature specs, etc.) for Digital Lending for various products in MSME segment.


- Define new use cases, customer journeys to improve customer experience


- Own and track business KPIs(NPS/CSAT/Customer Feedbacks)


- Work with the various teams (IT, Business solutions, Marketing, UI/UX etc) team to ensure right features are being implemented with maximum efficiency and ROI for the bank.


- Work closely with various business verticals to define high impact use cases


- Analyze usage data and recommend changes required in the content/system for improving

KPIs


- Regular industry analysis of Digital Lending platforms and present to management


- Create various reports/analysis /insights


- Work with content team to ensure the platform is providing effective responses to users


- Work with marketing to drive end to end internal and external communication and adoption of the product.


Requirements :


- Techno-functional background (Understanding of how a solution would work and potential challenges/possibilities)


- Previous experience of working in a Fintech/ FI in digital lending domain is a must.


- Ability to use any wireframing tools


- Ability to drive multiple teams (Engineering, Sales, Marketing & Customer Success) towards a common outcome


- Love for great products, designs, and user experiences and a deep desire to create the same


- Data-driven with a knack for defining, tracking and analyzing metrics


- Ability to under customer psychology and motivation around the use cases

Women-friendly workplace:

Maternity and Paternity Benefits

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