Talent Acquisition Specialist at Sutra Services Pvt. Ltd.
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Product Lead/Head - Consumer Facing App - HealthCare/Internet Startup (4-14 yrs)
Position: Product Lead/Head
Job Role:
- Part of the core team in defining product strategy and present clear measurable objectives that will lead to achieving business goals.
- Work with patients and doctors to understand pain points and develop suitable product to provide amazing customer experience - Eg - You will help set the product strategy, do customer feedback calls, look at user metrics, get bugs fixed with support of tech team - all on a same day
- Carry out detailed User profiling and Segmentation
- Initiate and prioritize customer needs to create roadmap and execute along with Engineering Team & other Business Teams
- Do extensive AB testing and analytics and engage in in-depth data-driven product management
- Manage prioritization and trade-offs among customer experience, technical constraints and business drivers
- Focus on Customer Delight, Retention, Re-engagement and repeat usage of DocsApp
Requirements:
- 3+ yrs experience in Product Management / MBA from a top B School / Consulting background
- Exceptional clarity of thought, prioritization, data analysis & problem solving skills
a) Strong understanding of user metrics and conversion funnels
b) Good with product analytics - Excel, Mysql etc
- Excellent communication skills
a) Good stakeholder management
b) Ability to do usability testing effectively
c) Understanding of user psychology and online behavior
- Good understanding of B2C products in the mobile internet space
- Aggressive execution and enthusiasm about building products and solving challenges
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