Job Description & Responsibilities -

- More than 8+ years of extensive experience in banking and or financial services with exposure to all secured and unsecured loans.

- An astute planner, strategist & implementer with demonstrated abilities in devising new products for the acceleration of business growth.

- Coordinating with cross-functional teams like Operations, Credit, Technology and Sales, to create and continuously enable changes in changes in application form, workflows, policies etc

- Defining new processes and documenting of processes related to the loan life-cycle

- Undertaking projects to identify gaps in processes and initiate corrective action wherever required, including improvement in end-to-end login-to-disbursement turnaround time

- Constantly evaluate business requirements and prioritize requirements for maximum ROI.

- Breakdown the product vision into user stories, create storyboards, write specifications, prioritize features, build consensus, and coordinate product schedules with a team of engineers and designers-

- Define and analyze metrics that inform the success of products

- Monitoring & improving lead-to-login, login-to-approval & approval-to-disbursement ratios

- Strategically responsible for customer experience - Innovation, Conceptualize and Implement Digitization of customer service framework, Product development and management, New CRM implementation and integration, Automation of customer service processes, and redesigning of core system to support mobility

- Taking complete ownership of user experience across all our products

- Create prototypes and design flow; present the mock designs to the team/ management and seek approval to take live

- Driving digital penetration of customers through various initiatives and projects

- Lead the development of project plans, schedules, budgets, and appropriate systems documentation

- Define and analyze performance metrics & prepare project status and feature

- Excellent Awareness of business life cycle in the domain and capacity to grasp opportunities from competition, develop business as per set targets

JOB DESCRIPTION FORMAT

- Hands on understanding in Product development, Product Life Cycle, Credit Analysis, Strategy Planning, Market Penetration, Marketing & Business numbers

- Knowledge of legal/ technical/ valuation process to administer the assigned deliveries from sourcing to disbursement and further insuring repayment.

Leading Channel Development

- Leading, training & monitoring the team members to ensure efficiency in sales & collection operations and meeting of individual & group targets

- Monitoring operations across DSA, And Alternate Channels including Referrals and DSA for sourcing and increasing business.

The incumbent would strategise P&L management and own the operationalisation of this business, wherein he would assess and disburse secured and unsecured loans.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.