Join a leading MCommerce company, set your career on a flight towards success and growth.

Our client is one of the oldest fintech companies that is taking banking and financial services to all the customers through their online platform. Having served over 50 million customers in the last 15 years, it is enabling over 7mn banking transactions each month, with a network of nearly 2 lac merchants. Using its vast network of merchant outlets, the platform is reaching the lower and mid-income groups who deal in cash, for them to be able to remit money across the country digitally. It now plans to take its unique digital financial solutions to developing markets across the globe. As pioneers of mobile-based payment services in India, they empower Retailers, Individuals and Businesses to have an online presence and earn or save a little extra through the transactions.

As a Head - Product, you will be responsible for driving product strategy for both Store & EPS creating growth opportunities for small businesses.

What you will do:

- Continually assessing the needs of sellers, market trends, competitive opportunities and threats in defining and evolving the product strategy for upcoming sellers.

- Defining both long term strategy and short term plans to achieve the product vision and deliver business results.

- Conceptualizing and building a rapidly scalable payment and lending platform.

- Understanding and planning based on the market and competitive landscape benchmarks.

- Conceptualizing products by utilizing India Stack - Aadhaar, DigiLocker, UPI etc.

- Having a strong understanding of customer segment and profile. Identifying and filling product gaps and generating ideas that grow market share, improve customer experience and drive growth.

- Driving product innovation to improve self-service capabilities for sellers to achieve and grow online sales.

- Driving innovations to all elements of the seller experience to improve their business results post-implementation.

- Build the product strategy to achieve business objectives.

- Creating a roadmap for the entire product lifecycle management, from ideation to launch and beyond.

- Being responsible for creating the business requirement documents to ensure appropriate coordination between product and engineering teams.

- Collaborating with the engineering team for the implementation of the product requirements.

- Building the appropriate UI/ UX for each product and their subsequent enhancement along with the Marketing, Inside Sales and Customer Experience teams.

- Working closely with the data science team to ensure appropriate data-related interventions and to ensure a better customer experience.

- Building the GTM plan for each product being rolled out to the users with the Marketing, Inside Sales and Customer Experience teams.

- Being responsible for overall P&L of the products being rolled out for both Store and EPS.

- Understanding the market and build business cases for new product opportunities.

- Working closely with the cross-functional team to execute the business goals and end-user needs.

What you need to have:

Business Acumen:

- Exposure to managing product lifecycle right from ideation to launch.

- Understanding of how to track the market, competition, emerging trends etc.

- In-depth understanding of technology and tools like CRM etc.

- User-centric, UI/ UX led approach.

- Analytical - Hands-on expertise in statistics, SQL and modelling in Excel.

Team Management:

- Experience in building and scaling the product team.

- Experience in leading a team of Business Analysts and/or Product Managers.

- Ability to align teams to ensure collaboration and growth.

- Ability to inspire the team about the product stack the company is building.

Start-up mindset:

- Encourages engagement, feedback sharing, transparency and inspires developers to produce their best work.

- Comfort with being the hustler to get things done.

- Ability to work in a fast-paced, anti-bureaucratic, albeit highly chaotic environment.

Qualification:

- MBA/PGDM from Tier 1 B - School

- Experience of working in hyper-growth start-up

- Between 10-15 years of experience in Product development/ management role, out of which at least 2 years as a Product Head.

- Market place and /or Payments expert with strong domain knowledge.

- Prior background in building tech products at scale.

- Proven ability to drive business metrics using technology and product.

- Passion for creating seamless and engaging user experiences.

- Curious about metrics, execution processes, macro trends.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.